Contact Cited Digital
One person. One inbox. Real replies, usually within a business day.
Run by Connor Whitlock, Founder · Roanoke, VA · Updated
Read and answered by Connor personally. Usually within one business day, often the same day. No support tickets, no offshore handlers, no chatbot.
What to email about
- Audit questions: ask anything about your audit, the methodology, or how to interpret your AEO score.
- Sales: the $497 audit, the $1,997 Fix Pack, or the $297/month Watch & Update retainer.
- Implementation help: if a Fix Manifest item isn't clear, send the section and we'll clarify.
- Refund: just ask. If your $497 audit returned fewer than 5 specific actionable fixes, refund is automatic.
- Press, partnerships, research collaboration: we publish original AEO research, happy to talk.
What we don't do
- Cold sales calls or unsolicited outreach asking to "jump on a quick call."
- Multi-thousand-dollar retainers without a clear deliverable.
- Generic "let's hop on Zoom for 15 minutes" intros — every email is read, so just email what you want to know.
Frequently asked questions
Who answers email at Cited Digital?
Connor Whitlock, the founder, personally reads and answers every email. There's no support team, no ticketing system, no offshore handler. Roanoke, VA. Usually within one business day.
What's the fastest way to get an audit?
Run the free quick scan at citeddigital.co/audit. You get an AEO score and top issues in 60 seconds, no email or signup. The full $497 paid audit is delivered within 24 hours of payment.
Do you take phone calls?
Email-first by default. Cited Digital is a single-operator firm and email keeps the work async and high-signal. If something genuinely needs a call, ask in your email and we'll set one up.
Where else can I find Connor?
GitHub: ThConMan. The audit engine source patterns and methodology are in private repos but I publish AEO research and tooling work occasionally.
Or just see what's on your site.
Run a free audit →